4fingers Privacy Policy — Protecting Our Users' Data
Your privacy is our priority. This document clearly outlines how 4fingers collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Updated: 2026. By using the 4fingers platform, you agree to the privacy practices described here.
Information We Collect
When you use the 4fingers platform, we collect several categories of information to ensure our services run smoothly, securely, and remain relevant to you as a Malaysia-based user. The information we collect includes:
- Account information: Full name, email address, phone number, date of birth, and any other information you provide when registering or updating your account profile.
- Payment information: Details relating to deposit and withdrawal transactions in Malaysian Ringgit (RM), including your chosen payment method, transaction history, and payment status. We do not store your full credit or debit card details directly — this data is processed through a secure payment processing system.
- Device and browser information: IP address, browser type, operating system, device model, screen resolution, and other technical information collected automatically when you access our platform.
- Usage data: Records of pages visited, session duration, login frequency, games played, bets placed, and general navigation patterns within the platform.
- Cookies and tracking technologies: Cookie files and similar technologies that help us identify your session, store user preferences, and monitor platform performance.
How We Use Your Information
All information collected by 4fingers is used solely for legitimate purposes related to the operation of the platform and the improvement of user experience. We use your information for the following purposes:
- To process account registration, login, and user identity verification.
- Processing financial transactions, including deposits and withdrawals in MYR.
- To send important account-related communications such as transaction confirmations, security notices, and policy updates.
- To provide responsive customer support whenever you reach out to our team.
- To detect and prevent fraud, suspicious activity, and platform abuse.
- To analyse usage patterns and improve the performance, stability, and usability of the 4fingers platform.
- To comply with applicable legal obligations under Malaysian law.
We do not use your information for third-party marketing purposes without your prior consent.
Cookies & Tracking Technologies
The 4fingers platform uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us identify your login session, save your language preference and other settings you have configured, and monitor page performance.
We use several types of cookies:
- Session cookies: Active only during your browsing session and automatically deleted when you close your browser.
- Persistent cookies: Stored on your device for a set period to remember your preferences and settings for future visits.
- Analytics cookies: To help us understand how users interact with the platform so we can make meaningful improvements.
You can manage or block cookies through your browser settings. However, blocking all cookies may affect certain features on the 4fingers platform.
Data Storage, Security & Third-Party Sharing
How We Store and Protect Your Data
All personal data of 4fingers users is stored on servers protected with SSL (Secure Socket Layer) encryption, ensuring information is transmitted securely between your device and our systems. We restrict access to users' personal data to only the staff and systems that require it to carry out authorised operational functions.
Your data will be retained for as long as your account is active or as long as necessary for the purposes stated in this policy. Once data is no longer needed, we will delete or anonymise it securely in accordance with our established procedures.
Sharing Information with Third Parties
4fingers does not sell, rent, or share users' personal information with any third party for marketing purposes. However, there are limited circumstances in which we may share your information:
- Payment processor: Transaction details are shared with authorised payment service providers to process deposits and withdrawals in MYR.
- Legal compliance: We may disclose information to the relevant authorities when required by Malaysian law or a valid court order.
- Technical service provider: Third parties that assist us with the technical operations of the platform are bound by strict confidentiality agreements and are only permitted to use data for the specified purposes.
User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a 4fingers user, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: You may request that we correct any inaccurate or incomplete information in your records. This can be done through the profile settings section within your account.
- Right to erasure: Under certain circumstances, you have the right to request that we delete your personal data. Such requests are subject to applicable legal obligations and operational requirements.
- Right to object: You have the right to object to the processing of your personal data for certain purposes that are not required for your account to function.
Changes to This Policy
4fingers reserves the right to update or modify this privacy policy at any time. Any changes will take effect once the latest version is published on this platform. We encourage users to review this page periodically. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact the 4fingers team by email at [email protected]. You may also visit the FAQ us for answers to general questions about privacy and account security. Our team will respond to your enquiry within a reasonable timeframe.
Questions About Your Privacy?
The 4fingers support team is ready to help you understand how your data is handled. Visit our FAQ section or register a new account to start using our platform with confidence.